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OPTUS data breach support services

OPTUS

-        Optus Customer Service:  Call 133 937 

-        Optus Data Breach Media Release

-        Services Australia overview

CREDIT REPORT PROTECTION

Credit Reporting Bodies: Please click here to learn more about the steps to protect your credit report. 

IDENTITY PROTECTION

-        IDCARE : They support individuals who are impacted by the Optus data breach.

SCAM PROTECTION

-        Scamwatch:  Consider subscribing for the latest information about scams. 

REPLACING YOUR MEDICARE CARD

Optus customers who have been contacted to confirm that their Medicare card number has been compromised, are encouraged to replace their Medicare card. You can do this through:

-        Your Medicare online account at myGov

-        Express Plus Medicare mobile app; or

-        Calling the Medicare program on 132 011 (24/7)

REPLACING YOUR PASSPORT

Australian Passport Office: Optus Data Breach | Australian Passport Office (passports.gov.au)

REQUESTING A NEW DRIVERS LICENCE

If you have been advised that your driver licence details have been compromised by the Optus data breach, you are eligible to request a new driver licence number.

-          Optus:  Please click here for further information.

-          VicRoads: Please click here for further information.

-          Western Australia Department of Transport

-          ACT Government

-          Tasmanian Government

-          Queensland Government

-          Northern Territory: Motor Vehicle Registry

-          Government of South Australia: Please click here for further information.

-          Government of Western Australia: Please click here for further information. 

WEBSITES THAT CAN HELP YOU STAY INFORMED

Digital Agency: SGY

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